SERVICES FOR STUDENTS

Face-to- face services

Administration matters such as enrolment, questions over timetables, requests for documentation such as transcripts are handled by the office staff located on the first floor.

Suggestions or complaints about the physical environment can be reported to the teacher, the office or the caretaker. The Head of Administration will take up any complaints and suggestions

Educational matters requiring advice or counselling are discussed with the student counsellor who is also ready to offer advice on more personal issues that might be interfering with your studies. The counsellor helps you have a clear idea about your studies as a whole.

The student counsellor for English language courses and for lower secondary courses is Aila Haapaniemi. Other student counsellors are also at your service though communication is usually in Finnish. Student counsellor services are absolutely confidential. Information is not passed on to anyone without the permission of the student. Information on other students is not passed to third parties. Students under 18 should have an interview with the Student Counsellor at least once in every period. Parents can call the Student Counsellor for progress reports and receive information on such issues as grades and attendance.

Information on course content and an overview of a particular subject is given by the course teacher who will present the class with a reasonably detailed course plan setting out examination criteria at the beginning of each course. The teacher is there to guide you through your studies and help you find solutions to any study problems you might have.

Learning difficulties or special needs are dealt with confidentially by the special needs teacher Tuija Pesämaa. 'Special needs' refers to any learning problems that are not related to the amount of work a student puts in (whether the obstacle are from health problems or demands or work and so on). If you suspect you might have a learning difficulty, say dyslexia, then it is best to discuss it first with the student counsellor or teacher. The counsellor refers students to the special needs teacher. Note that extra time can be allocated in AICE Diploma finals for special needs students as long as the appropriate procedure is followed. (See Registration for final examinations leaflet).

Organisation (such as courses and timetables), policy and disciplinary matters are handled by the vice principal, who is usually available through appointment. If you are dissatisfied with any aspect of the school, please contact the vice principal.

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The On-line Centre

Students at Eira High School have access to a well-stocked CD Rom and Internet based virtual library at our on-line centre on the 1st Floor next to the office. Library rules apply. The centre provides an ideal atmosphere for further study in the time between lessons. There are facilities available in 004 and other rooms. Please note that misuse of the technology will cause a suspension of rights. Misuse includes visiting inappropriate sites, lending your password to others, complaints received from webmasters and material damage and similar misuse.

Notice boards

The notice board for the High School in English is on the ground floor and is exclusively for official notices. It displays such items as timetables, changes, notices on information sessions, details on the final AICE examinations and so on. Always check it for current information.

Check out the television screens around the school for information in Finnish and English. There is a notice board for student use in the basement.

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